Contents Replacement Your Single Point of Contact
From the initial analysis of lost inventory to coordinating all replacement activities; ENDCLAIM maintains focus on the entire claim process and remains the single point of contact to provide status updates for both adjuster and policyholder.
Endclaim’s Back in Business program incorporates 8 unique systems designed specifically for the commercial claims handler that will streamline the replacement of the policyholder’s contents inventory:
- Qualified Inspections
- Correct Model Identification
- Objective, Documented Valuations
- Swift Replacement of Lost Property
- Special Markets Pricing
- Your Single Point of Contact
- Reduced Business Downtime
Qualified Inspections- Whether your insured’s business equipment is lost or damaged, you need a specialist who can quickly identify and recommend repair or replacement options. Often, a second or third party opinion is extremely valuable in determining objective pricing and an accurate timeline to get your policyholder back in business.
Correct Model Identification- From a corner sandwich shop to a large manufacturing plant; equipment is often specialized or discontinued and model identification becomes challenging but model I.D. is a paramount step in the valuation process. Our commercial specialists invest valuable time communicating with your policyholder and product manufacturers to accurately capture the exact make and model number of every lost item.
Special Markets Pricing- Over the past decade, Settlement Solutions has built an expansive network with major manufactures and extends special markets pricing for direct replacement of commercial property. Our buying power guarantees documented wholesale pricing to the insurance company. Our SMP program is available for replacement and valuation services.
Swift Replacement of Lost Property– We are a full replacement service. From common hand tools to specialized equipment, we ship any or all items requested for replacement directly to your insured. All prices are electronically submitted directly to the adjuster with replaced items clearly identified and separately invoice for signed authorization.
Delivery/Installation/Training We provide insured shipping of all replacement items directly to your policyholder’s door and can provide valuable assistance in installation, setup and training. Costly sales tax can often be eliminated on items delivered from outside your insured’s state.
Reduce Business Downtime- Every day your insured is out-of-business due to lost equipment, time is of the essence. From coordinating the initial inspection of your policyholder’s loss to delivery and installation of replaced equipment; Endclaim’s fastrack department works directly with you and your insured to provide a Single Point of Contact throughout the entire claim process.
Direct Replacement of Lost Property- Settlement Solutions is the only service provider with a built-in program dedicated to getting your policyholder’s business up-and-running.
Delivery/Installation/Training- Installation and on-sight training is available.
Intensive Policyholder Communication- We understand the needs of your policyholder during this critical time. Our customer service team remains in constant contact; providing updates and support throughout the entire replacement process.